Old System	New System
• Did not support advocates' activities	• Supports case management activities
• Based on multiple MS-Access databases	• Based on a unified Oracle database
• Weak network infrastructure	• Standard TCP/IP network
• Reporting labor-intensive; lots of manual adjustments	• Reports more automatic; less manual fixing
• Most access by MIS professional only	• Truly multi-user with distributed access
	• Full system security
	• Wide range of SQL products available for query and reporting