No commercial software or commercial services are required to utilize the open source Immunization Calculation Engine (ICE) software system. However, if your organization would like assistance with ICE, then HLN can offer a variety of customized services to meet your specific needs. HLN’s ICE related service offerings include:

  • Technical Support – HLN can provide technical support to your IT staff on an as-needed basis via web conference, telephone, and email. HLN can also create additional technical documentation, collaborate with your IT staff to integrate ICE with your healthcare systems, or enhance the Clinical Decision Support Administration Tool (CAT) to meet the custom needs of your organization.
  • User Support – For any subject matter experts who plan to utilize CAT to manage ICE, HLN can create documentation or provide training.
  • Configuration Services – HLN can customize or maintain an immunization schedule on behalf of your organization.
  • Hosted ICE Service – HLN can host an instance of the ICE web service that your clinical information systems can securely connect to over the internet.

For more information about ICE, contact