New York City Department of Health and Mental Hygiene
COVID-19 vaccination provider agreement management
New York City Department of Health and Mental Hygiene
BACKGROUND
Pandemic panic
Vaccination providers participating in the CDC COVID-19 Vaccination Program were required to sign a Vaccination Program Provider Agreement which ultimately gets submitted electronically to the CDC. Immunization Programs had to implement the management of these new requirements with little warning from CDC and engage new types of vaccination providers, many of whom had no previous relationship with their agency.
In New York City, this meant electronically collecting provider agreements from thousands of new and existing facilities. HLN had just two months to design and implement a working version of the system to meet the needs of the immunization campaign with new workflows and shifting requirements.
APPROACH
Nimble response
To help the New York City Citywide Immunization Registry (CIR) meet the CDC COVID-19 Vaccination Program Provider Agreement requirements, HLN Consulting developed the Vaccine Provider Agreement System (VPAS). In addition, VPAS is now also being utilized by the West Virginia Department of Health and Human Resources (DHHR) – Bureau for Public Health which successfully migrated to VPAS from a legacy system.
VPAS was deployed on a cloud platform provided by HLN without cost to public health agencies. HLN implemented and deployed frequent enhancements with virtually no downtime. The system supports participation by multiple members of a provider organization team to complete various sections of the same vaccine provider agreement forms; uses Magic Links (i.e., Passwordless Authentication) to authorize users without the need to create named accounts; provides an export of the CDC-required extract of provider organization information; and supports integration with IIS. Agency officials are able to monitor the use of the system, and the status of all submissions, in real time.
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